GIFT CARDS

GIFT CARD ACCOUNT BALANCE INQUIRIES


The balance of the Gift Card account is available by telephone and through the Internet. Account balances will also be transmitted to participating Pen Centre merchants for presentation on transaction receipts.

Get your balance online

ORDERING GIFT CARDS ON-LINE

To order Pen Centre Gift Cards:
•Click on the Pen Centre Gift Card Order Form below
•Complete the order form in full, being sure to include a valid e-mail address
•You will be notified by e-mail when your order has been approved, and also when your order has been shipped.

Click here to go to the Pen Centre Gift Card Order Form
 

CORPORATE GIFT CARD ORDERS


Pen Centre Gift Cards make excellent gifts for business leaders looking for results. They offer the perfect solution to employee bonuses, sales and performance award incentives, as well as corporate gifts. We will be happy to accept your corporate credit card, or with pre-approval, your company cheque. For more information on the benefits of Pen Centre’s Corporate Gift Card program, please contact the Guest Services Centre at 905.687.6622. To access the Pen Centre Corporate Gift Card Order Form, please click on the link below, print and complete the form and fax it to 905.682.5900.

Corporate Gift Card Order Form
 

LOST, STOLEN OR DAMAGED GIFT CARDS


If a Gift Card is lost, stolen or damaged, the Cardholder may request a replacement card if the cardholder presents the original receipt for the purchase of the Gift Card or the damaged Gift Card in the case of a damaged Gift Card. Any replacement Gift Card will be issued and activated in the amount of the available balance of the Gift Card Account at the time when the replacement card is issued. No fee will be charged for this.

CARDHOLDER AGREEMENT


At the time of sale, the Gift Card will be accompanied by a cardholder agreement which sets forth the terms and conditions governing the use of the Gift Card.
 

ACCEPTANCE PROCEDURE FOR GIFT CARDS


Pen Centre Gift Cards may be used for payment of goods and services and will not be refundable, in whole or in part, for cash.
 

VALID THROUGH DATE


To manage fraud and misuse, the Pen Centre Gift Cards will become unusable after a date (the Valid Through date) that is encoded in the Gift Card. The Valid Through date is no less than 18 months and no longer than 36 months after the date when the Gift Card was issued and activated. After the Valid Through date, the cardholder may present and exchange an unusable card for a new Gift Card that will be activated in the amount of the available balance at the time of exchange. No fee will be charged or assessed for the exchange of a Gift Card.
 

FEES AND CHARGES


There will be an account maintenance fee (AMF) of $2.50 per month after the 15-month period following activation of the Gift Card. It will commence on the first day of the 16th month. The AMF will continue each month thereafter until the Gift Card account has a zero balance. The AMF will be automatically deducted from the Gift Card account.


Where are Pen Centre Gift Cards Accepted?
With the exception of the stores listed below, Pen Centre gift cards can be used at all our stores & services.

 

  •  CIBC
  •  CHARLEY’S STEAKERY
  •  COGECO CABLE
  •  CONTINENTAL CURRENCY
  •  DENTAL OFFICE
  •  DOLLARAMA
  •  PEN CENTRE LOTTO
  •  SEARS & HUDSON'S BAY - PAYMENT ON ACCOUNT & CARDS UNDER $5.00
  •  TIM HORTONS
  •  WINE STORE AT ZEHRS
     

GIFT CARD TERMS AND CONDITIONS

Your Gift Card is subject to Terms and Conditions. A copy of the Terms and Conditions may be obtained from a Customer Service representative. The Terms and Conditions include a maintenance fee. A $2.50 monthly fee (plus applicable taxes) will be deducted from the card starting 16 months after Activation Date. Upon request to StoreFinancial, made in month 15, the 16 months will be extended to 19 months.

• NO REFUNDS OR EXCHANGES
• CARDS ARE NOT REDEEMABLE FOR CASH

 

 

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